If a patient fails to attend any appointment on more than one occasion in the space of 12 months, an informal warning letter will be sent to the patient, advising them that a further occurrence could risk removal from the practice.

DURING THE MONTH OF

NOVEMBER

17 PATIENTS DID NOT ATTEND THEIR APPOINTMENT WITH A DOCTOR

which wasted 2 hours 50 minutes of GP time

PLEASE CONTACT THE SURGERY IF YOU ARE UNABLE TO MAKE YOUR APPOINTMENT - WE ASK IF YOU CAN GIVE US AT LEAST 30 MINUTES NOTICE IF YOU CANNOT ATTEND AN APPOINTMENT